Privacy policy

Privacy Policy of Virelle

 

This Privacy Policy explains how your Personal Data is collected, used, and shared with others when you visit https://www.virelle.nl/ (the "Site") or make a purchase.

 

WHAT PERSONAL DATA WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about your interaction with the Site. We call this automatically collected data "Device Data."

 

We collect Device Data using the following technologies:

 

- “Cookies” are data files placed on your device or computer and often contain an anonymous unique id. For more information about cookies and how to disable cookies, visit: http://www.allaboutcookies.org.

- "Log files" track actions on the Site and collect data including your IP address, browser type, internet service provider, pages you came from to the Site and where the Site sends you, and date and time stamps.

   - "Web beacons", "tags" and "pixels" are electronic files used to record data about your use of the Site.

When you make or attempt to make a purchase on the Site, we collect certain data from you including your name, billing address, shipping address, payment details (including credit card numbers, iDeal, email address, and phone number).  We call this data "Order Data".

 

When we refer to "Personal Data" in this Privacy Policy, we mean both Device Data and Order Data.

 

HOW WE USE YOUR PERSONAL DATA

 

We generally use the Order Data we collect to process orders placed through the Site (including processing your payment details, preparing for shipment, and providing invoices and/or order confirmations).  We also use this Order Data to:

to communicate with you;

to check orders for potential risks or fraud; and

to send you information and advertisements about our products or services, according to the preferences you have indicated.

We use the collected Device Data (especially your IP address) to monitor potential risks and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers navigate the Site and to assess the success of our marketing and advertising campaigns).

 

WHO WE PROVIDE YOUR PERSONAL DATA TO

 

We provide your Personal Data to third parties who help us use your Personal Data as described above. For example, we use Shopify to manage our online store. On the page https://www.shopify.nl/juridisch/privacy you can read how Shopify handles your Personal Data.  Additionally, we use Google Analytics to understand how our customers use the Site. On the page https://policies.google.com/privacy?hl=nl you can find more information about how Google uses your Personal Data.  You can also opt out of the use of Google Analytics on the page https://tools.google.com/dlpage/gaoptout.

 

We may also provide your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful information request we receive, or to protect our rights in other ways.

 

YOUR RIGHTS

If you live in Europe, you have the right to access the Personal Data we hold about you and can request that your Personal Data be corrected, updated, or deleted. If you want to exercise these rights, you can contact us using the contact details below.

If you live in the EU, we also note that we process your personal data for the performance of contracts we have with you (for example, if you order something through the website) or for the protection of our legitimate interests listed above.  Please note that your Personal Data is transferred to countries outside Europe, including Canada and the United States.

 

 

RETENTION PERIODS

When you place an order through the Site, we keep your Order Data until you ask us to delete this data.

 

CHANGES

This Privacy Policy may be updated from time to time, for example because we change the way we handle data or for other operational reasons or because it is required by law or regulation.

 

CONTACT US

If you want to know more about how we handle privacy or if you have questions or want to file a complaint, you can send an email to info@virelle.nl.